Our Story
D&R Autobody & Paint, in Portland, Oregon, specializes in collision work and custom paint for all makes and models of vehicles throughout Portland metropolitan area.
We make the process easy for you by handling all of the work directly with your insurance company. We offer fast, friendly, and hassle-free service, backed by 25 years of experience. At our company, we know how difficult this process is so we work to get you back in your car as quickly as possible. We will help you with your deductible and get the job done on time. Our customers are happy with the work they receive and appreciate the addition of a warranty on paint and parts.
Our Staff
D & R Autobody & paint staff of auto body technicians and painters have over 25 years of collective experience as estimators and technicians.
D&R is exceptionally selective about its employees. All workers are experienced and certified. Unlike large shops where a large staff will deliver work of varying quality, D&R’s small staff ensures a consistent level of quality and craftsmanship.
Philosophy
Foremost, D&R is about value.
Must body and paint repair cost so much? With its relatively low overhead, D&R consistently beats the estimates of the big name shops in west Portland. We watch every expense and seek a fair profit from our work and are proud to deliver affordable service to our customers.
Second, the staff at D&R take personal pride in their work.
You may not notice minor issues like clear-coat texture, panel gap consistency, or a slightly unlevel emblem placement, but they will. And if it doesn’t look right, we don’t feel right about the job or ourselves. We enjoy the reward of doing a job correctly.
Our Vision
We seek to be Portland’s premiere value auto body shop for decades to come. A shop that you can recommend to family members and friends where they will be treated fairly, receive top-quality work and get the best value for their money.
Before & After
Services Offered
At D&R Auto Body and Paint, we take pride in delivering reliable, high‑quality repair and restoration services that get you back on the road with confidence. From minor dents to major collision work, our team combines expert craftsmanship with honest care to make your vehicle look and feel its best.
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We provide high quality services personalized for your unique needs:
- Headlight Restoration
- Hail Repair
- Collision repair
- Auto glass
- Bumper repair (Same Day Service)
- Computer matched paint
- Paintless Dent Repair
- Auto Detail
- Frame work
- Paint Touch-up
- Lease Returns
D&R is here for your every need. If you’re not sure who to use, consider the following:
- We make sure to get job done from start to finish the right way, we don’t rush the process, we really take care of the details.
- We always make sure to get the OEM parts for your vehicle.
- We only use High Quality products.
- We Provide free loaner car while we work on your vehicle.
- Free estimates, no appointment needed.
- Competitive Rates and Quality Service.
How long will my repairs take?
Quality repairs begin with a detailed written estimate. Our trained estimators make a practice of anticipating problems before they arise. However, damage is often hidden and cannot be discovered until your vehicle has been disassembled. If this happens, your vehicle’s completion date may need to be revised. We promise to keep you informed throughout the repair process, and we assure you we will return your vehicle to you as quickly as possible.
How can I get a rental car?
If you need a rental car, we can, in most cases, help make the necessary arrangements. Insurance companies will only pay for your car rental if you are the claimant, or if you have that option on your insurance policy. You should check your policy and/or call your insurance company to find out if you have rental coverage and what the specific limitations are.
Will the parts be ordered before I drop off my vehicle?
Yes. We generally order your vehicle’s parts before your scheduled drop off date. However, we may have to order additional parts for damage that becomes apparent after your car is disassembled in the shop.
If my vehicle’s frame is damaged, is it a total loss?
Not always. A car is a total loss only when the price of repairs exceeds the insurance company’s determined value of your vehicle. Our highly trained technicians, with the aid of our computerized frame measuring system, can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, the frame can be removed and replaced.
Where do I get a claim number?
Claim numbers are issued by the insurance company at the time you report your accident. Just jot the claim number down and bring it in with you when you come in to begin the repair process. We will do the rest.
Can you match the paint color?
Yes. We use only the finest quality PPG paint and the state-of-the-art PPG computerized paint mixing system. This aids our I-CAR certified paint technicians to match the factory paint color.
Is there a warranty on the repairs to my vehicle?
Yes. We want you to feel confident that your vehicle is being repaired correctly and provide a lifetime written warranty on all our repairs.
Can multiple repairs, or services be performed together?
Yes, just be sure to notify your estimator of the repairs or services that you would like performed, so that he or she can make the necessary arrangements.
What forms of payment do you accept?
We accept cash, insurance checks, personal checks, Visa, MasterCard, Discover and American Express.
How will I know when my car is done?
We will give you an estimated completion date when you drop off your car for repair and keep you informed on its repair status during the repairs. We generally call the day before your car will be finished, so you can plan your day accordingly.
Do I have to pay a deductible?
Whether or not you are responsible for a deductible is determined by your insurance policy and who was at fault. It is best to contact your insurance company or agent to determine whether or not your deductible has been waived or if you are responsible to pay it.
Who do I pay my deductible to?
If you are responsible for a deductible, your payment will be due to us upon completion of the repairs to your vehicle.
Can I wash my car?
All of our paint work is high baked dry at 180 degrees, but it still takes time for the finish to cure and harden completely. Yes, wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge. Do not use a commercial car wash for the first 30 days because stiff brushes or sponges could mar the finish and damage the surface. Do not wax or polish the vehicle for 90 days.